Home
> Service Contracts
Service contracts carried out by CE Instruments Ltd are performed
by trained engineers. We pride ourselves on being able to give our
clients cost effective and responsive service.
Our service contracts are not just comprised of cleaning vents and
removing dust collected by fans, we also ensure instruments
function within calibrated tolerances thereby giving users a
constant and reliable experience.
We also offer applications support and training on
request.
CE Instruments can offer analytical laboratory equipment moves.
Relocating your lab equipment? Moving to a new business premises can be a logistical nightmare, especially ensuring the smooth continuity of laboratory testing facilities. We are able to transport bulky equipment and peripherals between sites with the absolute minimum of fuss and down-time; we can even offer a weekend service.
We will work closely with you, and as we understand the unpredictable nature of building work we can supply quotes that are valid for extended periods, and be on standby to come in at short notice.
Safeguard Contract
Secure Contract
Extended Warranty
Contract
One annual on-site service visit to be
carried out 4 months after contract begins
Priority Call out
Free Telephone/e-mail support for service and operational
issues.
Free telephone/e-mail applications help
No minimum call out charge.
20% discount on all parts and consumables
20% discount on-site time for instrument training
20% discount on-site time regarding analytical issue
One annual on-site service visit to be carried out 4 months after
contract begins
Priority Call out
Free Telephone/e-mail support for service and operational
issues.
Free telephone/e-mail applications help
No minimum call out charge.
20% Discount on all parts and consumables.
Emergency visits included (max 3).
20% discount for on-site time over the maximum of 3 inclusive
visits
20% discount on site-time for instrument training
20% discount on site-time regarding analytical issues
No claims discount
25% discount will be given for the following years contract if no
emergency visits are needed in the preceding
year.
One annual on-site service visit to be carried out 4 months after contract beginsPriority Call out
Free Telephone/e-mail support for service and operational
issues.
Free telephone/e-mail applications help
No minimum call out charge.
All Parts excluding consumables
Emergency visits included (max 3).
20% discount for on-site time over the maximum of 3 inclusive
visits
20% discount on site-time for instrument training
20% discount on site-time regarding analytical issues.
(Available only with new
systems.)
OEA
Carlo erba / Fisons / Thermo
FLASH
Smart
EA1112
FLASH 2000
NA2100
NA2500
EA1108
EA1110
Mass Spec
DANI
TOF
MD800
TRACE MS
DSQ
Agilent MSD
Shimadzu
GC
Carlo erba / Fisons /
Thermo
GC8000
GC8000
TOP
GC9000
Trace
2000
Focus
1300
Dani
Master
GC
Master TOF
YL GC
YL6500
YL6000
Chromatec
GC and GCMS systems
Agilent
5890
6850
6890
7890
Shimadzu
All models
Auto Samplers
Carlo
erba / Fisons / Thermo
AS
800
AS 2000
HS 850
HS 2000
CTC
A200S
HS800
Dani
Master AS
Master
SHS
Master
DHS-P&T
Chromatec
AS-2M
AS-2M 3D
Liquids
Headspace
HTA
HT3000A
HT2000H
HT4000A
HT2800T
Gas generators
H2
N2
Air
Water systems
Chormatec
Feed
water for generators
Hitech
Grade 1
Grade 2
Grade 3
CEA
TSHR
TN/TS/TX 6000
TN/TS7000
Euroglas
/ Thermo
TN3000
TS3000
ECS300
TOC1200
LC
Ecom
ECS01
ECS02
ECS03
ECS10
ECS11
ECS12
Agilent
1100
1200
Note: the Annual Service visit can be used for accreditation purposes and schedules of work carried out will be supplied. Contracts to suit for example on going OQ/PQ work can be quoted to produce bespoke contracts.